Level 2: Leadership Through Difficult Conversations

This session is intended for those who have completed Leadership DNA: Part 1, and Leadership Through Difficult Conversations. Please register for these sessions on 7/23 and 8/20 first.

This Academy session helps participants approach conflict with confidence and clarity. Through guided discussion and practical strategies, attendees will learn how to manage discomfort, reduce stress, and communicate effectively in challenging situations. Attendees will explore how to prepare their mindset before tough conversations, deliver feedback constructively, and navigate the stages of escalation with professionalism and composure.